PRIVACY STATEMENT

----

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect personal information that you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

ARTICLE 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we presume that you consent to us collecting your information and using it for that purpose only.

If we ask you to provide your personal information for another reason, such as for marketing purposes, we will ask for your explicit consent directly, or we will give you the option to refuse.

How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can let us know by contacting us at nuager.salwa@gmail.com

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if the law requires us to do so or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our services and products.

Your data is stored in Shopify's data storage system and databases, and in Shopify's general application. Your data is stored on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, in that case Shopify will store your credit card information. This information is encrypted in accordance with the security standard established by the payment card industry (PCI-DSS standard). Information relating to your purchase transaction is retained as long as necessary to complete your order. Once your order is completed, information relating to the purchase transaction is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which results from the joint effort of companies such as Visa, MasterCard, American Express, and Discover.

The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our store and its service providers.

For more information, please consult Shopify's Terms of Use here or Privacy Policy here.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

Generally speaking, third-party suppliers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

Regarding these suppliers, we recommend that you carefully read their privacy policies so that you can understand how they will treat your personal information.

It should be noted that some suppliers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party supplier, your information could then be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information that was used to complete the transaction could be disclosed under U.S. law, including the Patriot Act.

Once you leave our store's site or are redirected to a third party's website or application, you are no longer governed by this Privacy Policy or by the Terms and Conditions of Sale and Use of our website.

Links

You may be led to leave our website by clicking on certain links present on our site. We assume no responsibility for the privacy practices exercised by these other sites and recommend that you carefully read their privacy policies.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure it is not lost, misappropriated, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted through the use of the SSL security protocol and stored with AES-256 type encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS standard requirements and implement additional standards generally recognized by the industry.

COOKIES

Here is a list of cookies we use. We have listed them here so you have the option to choose whether you wish to allow them or not.

_session_id, unique session identifier, allows Shopify to store information relating to your session (referrer, return page, etc.).

_shopify_visit, no data retained, persists for 30 minutes from last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data retained, expires at midnight (based on visitor location) the following day. Calculates the number of visits to a store by unique customer.

cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, indefinite if the store has a password, it is used to determine whether the current visitor has access.

ARTICLE 7 – AGE OF CONSENT

By using this site, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.

ARTICLE 8 – MARKETING TEXT AND NOTIFICATIONS

By entering your phone number at checkout and initiating a purchase, subscribing through our subscription form or keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. Marketing messages will not exceed 10 per month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving SMS marketing and notifications, reply STOP to any mobile messages sent by us or use the unsubscribe link we provided you in one of our messages. You understand and accept that alternative unsubscribe methods, such as the use of alternative words or requests, will not be considered as a reasonable means of unsubscribing. Message and data rates may apply.
For any questions, please send an SMS "HELP" to the phone number from which you received the messages. You may also contact us for more information. If you wish to unsubscribe, please follow the procedures above.

ARTICLE 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so you know what information we collect, how we use it, and under what circumstances we disclose it, if applicable.

If our store is acquired by or merged with another company, your information could be transferred to the new owners so we can continue to sell you products.

QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, modify, or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our privacy standards officer at nuager.salwa@gmail.com

Handmade

Our Nuages are handmade in our premises in France.